GCN Home > 02/19/07 issue
The big issue for FM LOB
Small agencies see the benefits in shared services, but large agencies don’t want to give up their control
By Mary Mosquera, GCN Staff
More on this topic
Tips for Moving to an SSP
Clearly identify requirements and stay on top of themboth internal business processes and external requirements imposed by GSAs Financial Systems Integration Office.

Determine which software applications best align with your requirements.

Continue to work with the CFO Councils transformation team, which voices the needs of agencies and is leading the migration effort.

Look for the value proposition for moving to a shared-services provider and demand that FM LOB leaders continue to clarify it.

Secure proper funding. Financial management migration is a multiyear effort that requires that funding be secured for its duration. Lack of consistent funding can cause interruptions, which will drive up the total cost.

Adopt best business practices already built into the federally certified commercial financial management system packages and dont modify them during implementation. Vendor support is void if agencies materially modify the commercial software. Agencies need to control change management as part of the implementation to assure that this message is fully understood and followed.

Source: Education and Labor departments and Federal Energy Regulatory Commission

More on this topic
EPA Picks Financial-Management Provider
The Environmental Protection Agency this month joined a short but growing list of large federal agencies moving to a shared-services provider for financial management.

Under the Office of Management and Budgets FM Line of Business Consolidation initiative, agencies are to move to shared-services providers when appropriate. EPA made that decision last year and awarded CGI Federal Inc. of Fairfax, Va., an $84 million contract as the shared-services provider for its Financial System Modernization Project.

EPAs 10-year award to CGI is the first for a large system procurement conducted by a CFO Act agency under the FM LOB. It also marks the first time an agency has conducted a full and open FM LOB competition across both public- and private-sector shared-services providers, holding them to the same standards in offer evaluation, said Donna Morea, CGIs president of U.S. operations.

EPA will modernize its financial system to CGIs Momentum software and migrate its financial-system IT hosting and application management to CGI as a commercial SSP under the FM LOB.

CGI provides hosting of its Momentum financial system for the General Services Administration, the Administrative Office for the U.S. Courts, and the Corporation for National and Community Services, CGI said.

Mary Mosquera

More on this topic
Agencies Can Delay But They Cant Hide
Some large agencies have tried to justify their resistance to moving to a shared-services provider by arguing that their needs are unique or their business processes are too complex.

I think its near impossible for an agency to demonstrate uniqueness as a reason, said Danny Harris, Education Department deputy chief financial officer and team leader of the Financial Systems Oversight Team for the CFO Council.

The issue about being too complex to be serviced by an outsider is not as good an argument as it once was, Harris said. The Environmental Protection Agency recently awarded its shared-services provider contract to CGI Federal Inc. of Fairfax, Va.
You can say you have an investment issue, he said. That was the basis of his request not to move Education immediately to an SSP.

When the Office of Management and Budget started the Financial Management Line of Business Consolidation effort, Education was in the midst of a $20 million-plus upgrade of its Oracle system.

To stop and migrate without ... a value proposition didnt make sense, he said.
Education conducted a cost-benefit analysis, which demonstrated that giving up on the investment at that point didnt make business sense.

OMB has since emphasized that agencies should migrate at the best time in the lifecycle of their financial systems.

Several other agencies, including the Health and Human Services Department, also have delayed migration because they were upgrading their financial systems when OMB issued FM LOB guidance.

So long as those agencies continued to meet their implementation milestones, they did not need to consider migration until the next appropriate time in the system lifecycle, an OMB spokeswoman said.

The Labor Department procured its Oracle financial system shortly before the FM LOB guidance. Its contractor, Mythics Inc. of Virginia Beach, Va., a reseller, is not a shared-services provider, but Oracle is providing hosting through Mythics.

Labor has had to retrofit its plans and designs as OMB added earned-value management, shared-services providers and other requirements, said CFO Sam Mok.
Every time we add something, it has an impact, he said.

Labor has managed the requirements well, but it is starting to add up. So Labor is looking at the cumulative effect of the adjustments and add-ons as part of its annual evaluation.

Mary Mosquera

The Office of Management and Budgets plan to turn agency financial management upside down has left many large agencies with motion sickness.

Large agencies shudder at the thought of outsiders performing their financial-management processes, and that fear is causing a delay in the across-the-board savings OMB has been hoping to achieve under the Financial Management Line of Business Consolidation effort.

Hosting, thats not scary. Someone else handling your business processes, thats scary, said Danny Harris, Education Department deputy chief financial officer and team leader of the Financial Systems Oversight Team for the CFO Council. Nightmares of poor internal controls come to mind.

At least five large agencies have justified not moving to one of the four public-sector shared-services providers or a private-sector vendor in the past few years. Their justifications centered on the fact that they were already implementing a new system or upgrading an existing one that meets the governmentwide financial requirements (see story, Leaders want reporting on same page, Page 8).

While large agencies have been tepid about using the FM LOB, small agencies are jumping on the shared-services-provider bandwagon in large numbers. And these smaller agencies may have something to teach their larger brethren when it comes to moving to SSPs.

Small agencies have been taking advantage of shared services for years, even before OMB initiated the Financial Management Line of Business, said Anton Porter, deputy CFO at the Federal Energy Regulatory Commission and liaison for small agencies to the CFO Council.

Maintaining a financial management system requires maintaining an infrastructure that these agencies cannot maintain, Porter said.

Many experts in and outside of government predict that large agencies will have to gain more trust in shared-services providers before they get on board.

If you are a large agency, you dont see any real examples of a shared-services provider handling a large external customer that has a tremendous amount of volume and complexity in their financial-business processes, Harris said.

More news on related topics: Business Process Management, Lines of Business, IT Management