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Celebrating 25 Years

GCN Home > 07/21/08 issue

Just saying no

By Kevin McCaney

Internet service providers are running into something that might look familiar to many government program managers — plain old resistance to change. A recent study by the Pew Internet and American Life Project found that one reason dial-up users haven't switched to broadband is that they just don't want it. Pew's survey of dial-up users found that 35 percent say they won't switch because broadband prices are too high and 19 percent said they have dial-up by choice — and they won't switch no matter what. Only 14 percent say they can't get broadband access. And about 18 percent of U.S. households still have no Internet access at all.



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