Emerging Tech

AI is used widely, but lawmakers have set few rules

Connecticut is the latest state to legislate new guardrails for artificial intelligence.

Emerging Tech

AI in the workplace: Local officials explore responsible use

As more governments experiment with artificial intelligence, local leaders are considering how to leverage AI’s benefits safely and responsibly.

Cybersecurity

Cybersecurity standards gain ground in counties

More counties are embracing voluntary cybersecurity frameworks to evaluate their risk and better protect their assets, a recent report shows.

Emerging Tech

How AI could take over elections – and undermine democracy

An AI-driven political campaign could have grave implications for election outcomes as algorithms manipulate the messages and advertisements individuals see to ultimately sway their voting behavior, experts warn.

Cloud & Infrastructure

Senate passes debt ceiling bill, approves new work requirements for benefits

States will have to meet stricter rules for those receiving food stamps and welfare assistance. Some worry it will actually hamper states’ ability to help people get back to work.

Emerging Tech

Digital driver’s license available for Google Wallet

Maryland is the first state to offer digital licenses and IDs for both Apple and Android devices.

Cloud & Infrastructure

Early funding allows states to explore broadband options

Vermont is using its share of the federal Capital Projects Fund for last-mile connections to underserved rural areas and boosting digital equity among disadvantaged residents.

Cloud & Infrastructure

Damage assessment tool streamlines data collection for disaster prep, response, recovery

The latest version of Accela’s damage assessment cloud service automates reporting and permitting workflow processes and uses external data to help municipalities identify the areas and structures most at risk.

Cloud & Infrastructure

What state unemployment modernization pilots get right

Pilot programs in two states focusing on identity verification and modular infrastructure for unemployment systems could set the stage for nationwide modernization.

Emerging Tech

Automation risks creating a two-tier workforce of haves and have-nots

As workplaces welcome more automated processes, staff members must learn modern skills to thrive in a tech-centric environment.

Data & Analytics

A closer look at ID verification across state benefits applications

The Digital Benefits Network’s open dataset details the identity proofing requirements of 158 applications for benefits programs.

Cybersecurity

Phishing defense, one simulated email at a time

With a platform that trains staff not to click on links in seemingly relevant emails, San Francisco cut the click rate on test emails by 50% in the first 18 months.

Data & Analytics

How agencies can automate data extraction at scale

COMMENTARY | By combining optical character recognition technology with machine learning, agencies can leverage their unstructured data more easily to improve efficiency, reduce backlogs and solve operational challenges.

Cloud & Infrastructure

New Mexico trying to build and train new workforce for broadband expansion

Officials anticipate a need for mechanical skills to set up internet services and educators to teach people how to use the technology.

Data & Analytics

Virginia ABC officials say they’ve ‘automated’ liquor lotteries to prevent future errors

Authorities say they’ve worked to limit possibility of human error and Excel mistakes.

Cloud & Infrastructure

The pros and cons of the debt deal for states and localities

The deal doesn’t claw back billions of dollars promised under the infrastructure and climate laws, but it does keep federal spending flat and adds work requirements for food stamp recipients.

Cloud & Infrastructure

IoT network streamlines state DOT traffic monitoring

With a cloud-based network management platform and cellular routers, the Indiana Transportation Department can easily monitor its statewide network of internet-of-things devices.

Cybersecurity

State looks to better assess vendor security

Michigan wants a “security rating snapshot” of contractors as well as a public portal that details their financial risk.

Cloud & Infrastructure

Solving digital inequity with resident input

The Golden State wants to hear from the public about their broadband connections and device accessibility to better understand how to address digital equity barriers.

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