Gov 2.0 or e-Gov

How Virginia agencies' CRM speeds services, cuts costs

Agencies speed up delivery of services, retire outdated software and systems and redeploy staff to other tasks by standardizing on Microsoft Dynamics.

  • By Rutrell Yasin

Open government: It's the community, not the data

Getting people to find meaningful, profitable ways to repurpose the open government data is a tough nut to crack.

  • By GCN Staff

White House marks digital gov strategy’s first milestones

The comprehensive Digital Government Strategy, which lays out actions in a 12-month roadmap, reaches its first quarter as agencies create pages to update their progress in meeting the benchmarks.

  • By David Hubler

GSA's fed website tutorials rack up $1.3M in agency savings

GSA's First Fridays program helps agencies build customer-focused websites that help the public get information and save agencies money.

  • By GCN Staff

2 years late, GSA goes online with first phase of acquisition database

Online database will create a one-stop shop for the public to search more than 600,000 entities for information about government contractors and grantees.

  • By GCN Staff

Census API opens data to developers

The bureau's first public API will let developers make use of Census statistics, and let people and local governments make use of the apps developers create.

  • By Kevin McCaney

Where does the IT money go in 2013 budget proposal?

Obama's 2013 budget proposal aims to cut federal IT but increase its use when it makes government more efficient. Here's where 10 departments stand.

  • By 1105 Media Staff

IRS coughs up $320M to overhaul website

The Internal Revenue Service has begun an ambitious, 10-year upgrade to its website. But a new report from the Government Accountability Office says the agency is missing some key elements in the roadmap for its investment.

  • By Alice Lipowicz

Will Facebook Timeline put your job in jeopardy?

Facebook Timeline is becoming mandatory for the social network's users soon, and with it comes an array of new headaches for federal executives.

  • By Alice Lipowicz

Survey: Nearly half of federal IT staffers use mobile for work

A research firm found 45 percent of federal IT employees said they were using mobile devices for work every day, mainly for e-mail, project management and social media.

  • By GCN Staff

Facebook Timeline makes its long-anticipated debut

The Timeline application on Facebook that showcases past photographs and status updates is finally available, but is it all it promises to be?

  • By Alice Lipowicz

Tools could put iPhones, Androids on government networks

Two-factor authentication and an environment for developing secure mobile apps could open the door for iPhones, iPads and Android devices, Good Technology and ActivIdentity say.

  • By Henry Kenyon

Baltimore opens its 311 system with Open311

The Open 311 Application Programming Interface allows third parties to develop apps that integrate with cities' 311 non-emergency service systems.

  • By William Jackson

Mobile users get the full 311 menu with city's new app

The nation's first municipal 311 non-emergency call center now lets citizens report problems and request services through a mobile app that supports images and GPS data.

  • By William Jackson
Featured eBooks

OMB pushing agencies to streamline the federal domain

Improving the findability of information is a key motivator for the Obama administration's effort to reduce the number of government websites.

  • By FCW Staff

4 search engine snags and their satisfying solutions

Users have a hard time finding government information on the Web. Remedying the situation requires a mix of technical and information design skills.

  • By John Moore

10 tricks of the social media trade

As agencies step up their social media presence, they should consider these lessons from fellow feds who have gone before them.

  • By Alice Lipowicz

Will Kundra's 5 top initiatives survive?

The ambitious and sometimes controversial former federal CIO had no shortage of big ideas for reforming government IT. But can they succeed without him?

  • By Matthew Weigelt and Alice Lipowicz

Personal mobile devices give agencies an IT headache

Employees are using their own mobile devices, and agency IT shops are suffering from the strain.

  • By Alice Lipowicz

PCs, websites top list of ways public talks to agencies

In a new survey by IDC Government Insights, the public chose computers and websites as their preferred mode of interaction with federal agencies, though that will likely change as mobile communications grow.

  • By Alice Lipowicz

The myths and realities of mobile computing

Federal agencies considering mobile applications should be aware of these common myths that could limit their potential, a GSA official said.

  • By Alice Lipowicz