Industry Insight

Eliminating the speedbumps in EV charging station buildout

COMMENTARY | Energy management as a service gives EV charging station operators cloud-based tools for remote asset management and will help ensure they have the data to comply with the government’s 97% station uptime requirement.

  • By Frederick Reynolds

Why take the whole-of-state approach to ransomware protection and remediation

COMMENTARY | Using the best cybersecurity policies and data protection technology in a statewide framework allows local agencies to say no to any ransom demands, confident that their data is securely backed up and easily accessible.

  • By Ron Nixon

How local governments can protect themselves against third-party threats

COMMENTARY | Adaptive, multilayered solutions will help agencies fend off opportunistic supply-chain attacks.

  • By Andi Welch

Combating threats to employees in digital spaces

COMMENTARY | User activity monitoring and behavior analytics can beef up cybersecurity training and help protect the agency from internal and external risk.

  • By Michael Crouse

Zero-trust citizen access: Secure services for residents and agencies

COMMENTARY | A zero-trust citizen portal gives residents seamless access to public services while protecting increasingly vulnerable government networks from attack.

  • By Ian Milligan-Pate

Urban-rural collaborations help eliminate transit deserts and improve mobility equity

COMMENTARY | An innovative partnership gives residents of northwest Washington state a single fare-payment option they can use on public transit to cross county lines for work, medical appointments or leisure.

  • By Brad Windler

How local governments can rise to the infrastructure complexity challenge

To take advantage of the federal government’s $2 trillion in investments, municipalities must think big, start small and scale fast.

  • By William D. Eggers and Kevin Pollari

Not all encryption is created equal

COMMENTARY | True end-to-end encryption services are robust and hardened enough to meet the complex and stringent security and privacy requirements most government enterprises demand.

  • By Arvind Muthukrishnan

How state and local governments can fortify security at tax time (or any time)

COMMENTARY | The right fraud prevention practices apply a “friction-right” approach, making it easier for true users to apply for access while impeding bad actors.

  • By Jeffrey Huth

How effective asset management supports data center sustainability

COMMENTARY | With proactive monitoring and asset management, agencies can drive down cooling costs while avoiding downtime risk.

  • By Dale Quayle

Reducing health disparities through effective data management

COMMENTARY | Data management solutions can help public health agencies effectively organize, analyze and optimize the value of their data.

  • By Judy Jiao

Assistive AI can revolutionize public safety collaboration

Cloud-based collaboration supported by artificial intelligence can generate the insights that help multiple agencies operate efficiently across routine and major incidents.

  • By Kalyn Sims
Featured eBooks
The State of Trust in Government
Cybersecurity in State and Local Government
Building Data Literacy in the State and Local Workforce

3 applications driving 5G in public safety

5G’s network capacity, internet-of-things support and low latency will power the emerging technologies responders have been waiting for.

  • By Thomas Rehberg

How agencies can help constituents find accurate information quicker

COMMENTARY | With AI-enabled answer engines, users can ask complete questions and get the correct answer regardless of how they phrase the question.

  • By John Reuter

Long-term digital solutions can offset workforce shortage gaps

COMMENTARY | User-friendly technology platforms can help under-resourced agencies decrease their administrative burden and attract digital-savvy employees.

  • By Bob Ainsbury

How blockchain can improve digital evidence collection and collaboration

Blockchain offers an immutable chain of custody that guarantees data integrity, prevents fraud and provides a transparent, auditable system of record for digital assets related to investigations.

  • By Buck Flannigan and Kevin Doubleday

Tech layoffs have opened the door for IT talent. Now governments must close the deal.

COMMENTARY | Human capital management solutions can improve candidate experience and help agencies streamline the hiring and onboarding processes.

  • By Stefan El-Loubani

Work with what you’ve got: Accelerating zero trust deployments

COMMENTARY | Because zero trust is founded on cybersecurity tenets like segmentation and identity management, state and local governments can adopt the strategy quickly and effectively.

  • By Jim Richberg

Building scalable, cost-effective application security

COMMENTARY | Automated scanning and remediation platforms can identify, fix and prevent security gaps and vulnerabilities at the software application and development levels.

  • By Mark Townsend

Understanding why government automation projects fail

COMMENTARY | A deep, data-driven analysis of workflows will give agencies a true, accurate and unbiased picture of actual operations and show where automation can streamline processes.

  • By Brian Hettinger

Getting started with targeted public health interventions

COMMENTARY | Data sharing that supports more granular analysis into the social factors that drive health inequities will help public health agencies offer targeted interventions to address them.

  • By Sarah Samis