Cloud & Infrastructure

How one city integrated mental health response into 911 dispatch systems

Operators in Austin’s 911 call center can use the computer-aided dispatch system to transfer calls not just to police, fire and emergency medical assistance – but also to mental health care.

Public Safety

When 911 calls require a mental health response

With the number of 911 calls related to mental health on the rise, a pilot in Durham, North Carolina, looks to integrate mental health case management into the city’s computer-aided dispatch system.

Public Safety

State DOT gets new operations center

Nebraska’s new State Operations Center will provide motorists with more timely information on travel conditions.

Cloud & Infrastructure

Mayors endorse emerging technologies at annual conference

City leaders staked out positions related to drones, public safety, broadband, renewable energy, blockchain technology and more at their 90th annual conference.

Public Safety

For mental crises, send a pro not the police?

Evidence from a pilot program in Denver suggests that providing mental health support for nonviolent emergencies can help reduce crime and save money.

Public Safety

NIST offers $1 million for next-gen incident command dashboards

Teams that use advanced technologies to improve the quality, usability and functionality of incident command dashboards for first responders can earn up to $1 million in the Command Dashboard Integrating Next-Gen, or CommanDING, challenge.

Public Safety

Smart cameras automate recording, boost police transparency

Upgrades to cameras in New Hampshire’s State Police cruisers and officer uniforms will simplify camera recording duties and ease uploading footage to secure cloud storage.

Emerging Tech

Driverless taxis hit city streets

California regulators gave Cruise the go-ahead to charge passengers to ride through San Francisco in its autonomous vehicles, but public safety skepticism remains.

Data & Analytics

FEMA leans into data science to ensure equitable disaster aid distribution

Many federal datasets are not disaggregated by race, ethnicity, gender, disability, income, veteran status or other demographics, limiting the agency's efforts to measure and advance equity.

Public Safety

All eyes on the FCC as deadline for 911 overhaul approaches

By enforcing its z-axis requirements and moving toward nationwide deployment, the Federal Communications Commission can fundamentally transform national emergency response.

Public Safety

Why government should do more to drive down the cost of prison calls

Incarcerated people are charged exorbitant rates to make calls or send emails, making it difficult for them to contact loved ones. But more connection with the outside world could help in reducing recidivism.

Public Safety

Biden says agencies will be ready for hurricane season. But a watchdog is warning of shortfalls

Federal responders will have what they need, president says. GAO says the government should do more to help local communities prepare.

Public Safety

How 5G can transform public safety

At this time, 5G technology is still finding its feet, but it has already proven its value in several life-saving situations.

State & Local

How cities are trying to combat the nation's deadliest weather risk

Heat doesn’t get the same attention as hurricanes or wildfires, but city officials are paying more attention to it as hot temperatures become more common.

Emerging Tech

Robots enlisted for public safety missions

State and local responders are rolling out robots to help with situational awareness, disaster response and remote patrol.

Cybersecurity

Compromised email behind fake emergency data requests

Emails that look like they’re coming from law enforcement agencies have mobile providers, ISPs and social media companies turning sensitive data over to hackers.

Public Safety

1-in-6 election officials report being threatened

In addition, 77% of those surveyed said the harassment is increasing and that they need more support from federal and local governments, a recent report shows.

Public Safety

Election officials say safety threats may drive away poll workers

Three out of five administrators in a new study said they worried that threats, harassment and intimidation would make it harder to recruit new workers. Officials nationwide back that up.

Cloud & Infrastructure

FirstNet should be reauthorized before it sunsets, GAO says

Any significant changes to the public safety broadband network would be complex, expensive and may disrupt services delivery if the contract with AT&T is interrupted or changed before 2042, GAO warned.

Emerging Tech

Can chatbots make reporting suspicious activity easier?

Researchers at the University of Nebraska at Omaha will work with Sarpy County to develop a chatbot that walks users through identifying and reporting suspicious activity.

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