Author Archive
Public Safety
Report: 6 keys for successful government crisis contact centers
When natural disasters or emergencies arise, agencies must be able to respond effectively to public inquiry, and technology is key.
Cybersecurity
Survey: CIOs feel elevated, consider themselves ‘changemakers’
The survey found more than 3 in 4 chief information officers believe their roles have been elevated in response to recent economic times.
Cybersecurity
Lawmakers intro bill to ban TikTok in U.S.
TikTok poses a national security threat, according to lawmakers on both sides of the political aisle.
Emerging Tech
Energy sets aside $550 million for state and local clean energy efforts
The money is available through the Bipartisan Infrastructure Law.
Emerging Tech
49% of tech pros believe AI poses ‘existential threat’ to humanity, per report
Others believe artificial intelligence will be a necessary component of most major business strategies in the near future.
Emerging Tech
Report: Empathetic tech can improve the government contact center experience
Pairing artificial intelligence with human-centered design principles can improve callers’ experience and attitudes regarding the automated systems and agencies employing them.
Cloud & Infrastructure
Survey: performance, pressure have increased among remote government employees during COVID
The survey also revealed managers seem to trust employees to perform more in virtual environments.
Cloud & Infrastructure
Verizon to improve internet connectivity at 80 Native American schools
The high-speed internet will benefit 64 reservations.
Cloud & Infrastructure
Google bets big on government business with new division
Google Public Sector aims to accelerate digital transformation for federal, state and local governments, as well as educational institutions.
Cybersecurity
Microsoft: Russia stepping up hacking, cyber penetration efforts on 42 Ukraine allies
Almost one in three detected Russian attacks are successful, Microsoft said.
Cybersecurity
Strategy aims to secure grid and strengthen cyber resilience
Incorporating cyber technology early in the engineering process will help the energy industry reduce risk from foreign actors, according to a new report from the Department of Energy.
Cloud & Infrastructure
Report: Hybrid workforce is making public sector IT management more difficult
The trend toward more remote work is challenging public sector IT professionals.
Cybersecurity
CISOs think they aren’t getting enough cyber investment, survey says
The survey indicates cyber concerns do not always resonate with C-suite decision makers.
Public Safety
Delivering emergency alerts to vehicle infotainment systems
Drivers may soon receive real-time emergency and fire alerts and improved evacuation routing on their vehicles' infotainment systems.
Cloud & Infrastructure
Federal broadband strategies 'fragmented and overlapping,' GAO says
Millions of Americans still lack broadband internet, despite efforts of than 100 programs administered by 15 agencies, the Government Accountability Office reported.
Cybersecurity
Agencies lack data on ransomware payments
A new report details the role cryptocurrencies play in incentivizing ransomware attacks and the government’s response.
Emerging Tech
Energy Department provides $53M for climate change tech
The funds go to more than 250 projects spread over 38 states.
Cybersecurity
Legislation promoting cyber collaboration between DHS and states awaits Biden signature
The legislation would improve information sharing between federal cybersecurity authorities and state and local governments.
Cybersecurity
Survey: 93% of Americans fear cyber warfare against U.S.
A consumer survey suggests Americans are taking some steps to prepare for possible cyber warfare.
State & Local